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How To Upload A File To The Knowledge Base? (KB10000125)

To add a file into a question in the Knowledge Base when you are creating or editing a question,

click "Upload File"

Browse for the document you wish to upload.

Once done click Submit and "Click here to go back" to see the files uploaded.

Select the image or file and click insert. NOTE: Documents will be display as Hyperlinks.

HOW TO EDIT HYPERLINK

 




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